enkompas Technology Solutions, Inc. announces that they are the first Managed Services Provider in Pittsburgh to have completed MSPAlliance’s accreditation program.
What that means for our customers and prospects is that enkompas’ model has been rigorously analyzed against industry best practices and has been affirmed a gold standard which other MSPs are striving to attain.
For more information on the accreditation program and what it entails please follow the programs link at http://www.mspalliance.com/MSAP .
Please see the press release below for additional information regarding this announcement.
For Release 8 a.m. EST
August 18, 2009
ENKOMPAS TECHNOLOGY SOLUTIONS ANNOUNCES SUCCESSFUL COMPLETION OF MSPALLIANCE MANAGED SERVICES ACCREDITATION PROGRAM
enkompas Technology Solutions joins program providing assurance of quality, and reliability for current, potential customers; vendor-neutral benchmarking for Managed Services practitioners worldwide
PITTSBURGH, PA, AUGUST 18, 2009 enkompas Technology Solutions today announced that it has received accreditation under the MSPAlliance’s (MSPA) Managed Services Accreditation Program (MSAP). MSAP is the first program of its kind, specifically designed and created to provide customers of managed services providers with the assurance that the services provider they hire meets or exceeds the highest principles of quality in areas such as financial stability, facilities, managed services practices, and customer satisfaction.
"The Managed Services Accreditation Program is a rigorous program that benchmarks and verifies the quality of the company providing managed services,” said Charles Weaver, MSPAlliance president. "We are very proud to have enkompas Technology Solutions as a part of this prestigious body of MSPs.”
MSAP was created, using a wide base of criteria that will properly encompass a wide range of managed service providers. By covering buying and service delivery criteria that matter to customers, the MSAP certification program tracks and measures a satisfactory level of professional and business practices, helping MSPs to consistently deliver superior services to their clients.
The MSPAlliance, with over 8000 corporate members worldwide, is committed to increasing reliability and dependability in the industry surrounding the value and benefit of using Managed Service Providers to provide a wide range of mission-critical services. In addition, the MSPAlliance collects data on the practice of managed services on behalf of its members, to help them increase the value delivery of IT to the organizations they serve.
About MSPAlliance
The MSPAlliance is a professional association of over 8,000 managed service providers and service-enabling technology vendors, who work in a collaborative effort to define, promote and educate the Managed Services Industry and the end-user consumer on the adoption and successful use of technology through Managed Services. MSPAlliance member companies’ are able to achieve Green IT Certifications, Disaster Recovery Certifications, and ultimately achieve MSPAlliance Accredited Provider Status. The MSPAlliance also offers many member benefits, such as Insurance, leasing programs, educational workshops and an online Managed Services Institute. For more information about the MSPAlliance please visit www.mspalliance.com
About enkompas
enkompas is a managed service provider that offers a complete end-point management solution, not simple monitoring. Our goal is to assist you as a partner to standardize and structure your network environment to produce a stable platform for it to grow. enkompas’ highly trained support staff manage IT environments today to a miniscule 1.3% issue per end-point ratio, and our monitoring reviews are always aimed at making that lower. Fewer issues translate into more uptime.
For more information:
Brian Hilbert, enkompas Technology Solutions, (412) 415-6325, BHilbert@enkompas.com