Let’s start with a quick overview of what a Managed Service Provider is and what they can do for your business.
A Managed Service Provider can plan, implement, and maintain all (or some) of your technology so you don’t have to, for a fraction of the time and costs it takes to maintain and augment your own IT department. When you select a Managed Service Provider, they will supply the support, knowledge, tools, and professional resources required to achieve your company’s goals and desired results.
As a leading Managed Service Provider, enkompas IT can help your company in a variety a ways:
24/7/365 Systems Monitoring: Keeping your technology working is a full time job and requires bright eyes to monitor all of the aspects which keep your organization viable. You can rest assured that we have eyes on your technology and provide proactive solutions before they turn into bigger problems. Some of our clients tell us that we have enabled them to sleep better and we like that.
Proactive & Preventative Management: These days, all network devices have new updates in a near-continuous fashion. Ignoring them is easy, convenient, and also dangerous. Keeping every device on your network up-to-date is important, but few organizations have the around-the-clock ability to identify and address issues proactively.
End-User Support: Whether your employees are in the office, at home, or on the road, enkompas IT is the call to make for support. From passwords and software to hardware and connectivity, we will shepherd your team member to a solution. Our team is highly motivated to deliver satisfaction, which has resulted in an 95% “Exceptional Service” rating from our existing clients!
Backup & Disaster Recovery Systems Management: Many organizations mistake backup for disaster recovery and such a mistake can be disastrous in the wake of an outage, crash or malware attack. To ensure true business continuity, you need a robust, tested disaster recovery plan that not only incorporates your data backup but meets your Recovery Time Objective (RTO) and Recovery Point Objective (RPO).
Cyber Protection & Monitoring: CyberSecurity policies, products and subscriptions don’t mean anything unless they are being monitored and managed 24/7. Just as a cybersecurity incident will slow down an organizations mission, so can careless security procedures. From passwords and Multifactor Authentication to Dark Web Scanning, enkompas can help you properly manage and leverage your plan to ensure your organization’s data, identity and operation is always ready to roll.
3rd Party Vendor Management: From your Internet service provider to your ERP solution, we are never the wrong people to call in your journey to a fix. We may not be “managing” that particular hardware, software or solution, but we don’t point fingers. Instead we join hands and bridge technologies and vendors until the issue is solved.
Hardware Refresh: One of the most common vulnerabilities that organizations overlook is the risk of having aged or unsupported hardware. Whether based upon need or a schedule of your choosing, we can satisfy your business and IT goals for refreshing hardware. We buy, provision and manage a lot of hardware!
Strategic Guidance: This is the wrapper around our entire relationship and engagement. Together, we will identify both risks and opportunities for improvement and create a roadmap that begins with your current state and map out multiple paths to where you want to be. Our technology roadmap is always co-developed, so we are in this together.
Can enkompas become your Managed Services Provider? Give us a call at 1-888-257-3198.
We’re happy to help!