Power Tools
Streamline project delivery with expert-driven Power Tools and proven IT support.
Bridge resource gaps with dedicated technical experts, 49 Tier I and 28 Tier II techs ensure rapid project execution and daily support.
Reduce downtime with immediate response SLAs, issues are acknowledged within 30 minutes for fast, accountable resolution.
Benefit from custom project solutions, PC builds, network realignments, and server upgrades tailored to your needs.
Gain continuous improvement, 82% of tickets are closed within 5 days, minimizing recurring IT issues by 10-20% over 3 months.
Experience strategic partnership, Dedicated Relationship Managers align IT tools and goals for sustained success and clarity.
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Our Clients
Clients Trust Power Tools to Deliver Strategic Results
Hear how organizations like yours gained reliability, security, and peace of mind.
enkompas’ dedication to Access Services has proven invaluable over the last few years as they have helped us build our infrastructure, understand our challenges, and identify pain points. They have provided us with plans that not only solve the problems but boost our IT environment – bringing us to current day standards.
President & CEO, Access Services
From providing ongoing daily IT support to our employees, to working with us to strategically think through and implement a state of the art, high-level functioning IT hardware and software infrastructure, to putting in place a robust cyber- security program, their value to our organization has been immense.
CFO, National Aviary
We have partnered with enkompas for twenty-plus years for all aspects of our IT. The relationship has grown from a ‘break-fix’ vendor to a trusted partner who monitors and supports all aspects of our infrastructure. Services include help desk, monitoring, back-up, security training, phishing campaigns, hardware support of all servers, PC’s, switches, security cameras, and internet devices. In addition, we undergo periodic audits and vulnerability tests to help ensure the security of our network.
Chief Operating Officer, EG Conley, P.C.
Comprehensive Power Tools for Strategic IT Advantage
Dedicated project teams and proactive support solutions
Gain a true extension of your team with dedicated project resources. Power Tools provide access to project specialists who collaborate closely with Relationship Managers to plan, execute, and deliver complex IT initiatives, like network upgrades, server migrations, or large-scale PC deployments. Every deliverable is tailored to your timeline and business goals, bridging resource gaps and ensuring projects are completed on time and within scope.
Experience robust 24/7 support that keeps your operations running smoothly. Immediate ticket acknowledgement and after-hours coverage mean critical tasks, like patching and updates, happen outside your busiest hours. This approach reduces downtime and risk, while consistent weekly calls and check-ins ensure you never feel left in the dark. Clear SLAs deliver assurance that your issues are handled promptly and transparently.
Power Tools are more than just technical firepower, they’re a strategic asset. Dedicated Relationship Managers facilitate proactive planning, budgeting, and advocacy for your IT needs. They help align Power Tools solutions with your long-term strategy, escalate issues when needed, and ensure your experience is seamless from onboarding to ongoing support. This partnership-driven model means your goals are consistently prioritized and achieved.
Benefit from a team with deep expertise across multiple industries. Power Tools are designed to adapt to specific sector requirements, whether it’s healthcare, manufacturing, professional services, or nonprofits. This experience allows tailored recommendations, smooth integrations, and confident management of industry-specific software and vendor relationships, giving your business a competitive edge.
Enjoy a streamlined onboarding process that sets the stage for long-term success. Power Tools include a structured transition plan that gets you to go-live within 30 days, with a comprehensive onboarding period of just 60 more days. Weekly client calls and regular RM check-ins foster transparency, align expectations, and keep every step on track, so you’re never left guessing about progress or outcomes.
Rely on proven performance backed by real results. Power Tools are used by more than 70 organizations, supported by a team with a 95% customer satisfaction rating and a 50% first-call issue resolution rate. These metrics show consistent, high-quality service that not only solves daily IT challenges but also reduces recurring issues by 10, 20% within the first three months of partnership.
Powerful Results Backed by Real Performance Metrics
Nonprofits Monitor Networks
Tickets Closed Same Day
Alert Ticket Resolution Time
Drive Efficiency and Results with Expert-Led Power Tools
Accelerate results with Power Tools that put your IT goals within reach. Empower your organization with access to highly skilled technical teams, robust helpdesk support, and a proven project delivery process. Every solution is designed to match your environment, no generic fixes, just strategic improvements that drive measurable value. Enjoy full transparency, clear communication, and industry-leading expertise on every assignment.
Unlock Reliable Project Delivery and Long-Term IT Value
- Dedicated project teams close resource gaps and keep initiatives on track.
- Weekly onboarding and regular check-in calls ensure seamless transitions and proactive support.
- Service Level Agreements hold every task to a strict, accountable standard.
- Customized solutions adapt to your industry’s unique requirements for maximum relevance.
- Proven leadership and low turnover mean reliable, long-term partnership.
Request Your Power Tools Consultation Today
Boost IT performance and minimize downtime with tailored, expert-powered solutions.
Proven Tools, Trusted Partnerships, and Measurable Improvement
Leverage the confidence of clients who trust these Power Tools to deliver. Recognized as a Top Workplace and trusted by over 70 organizations, this service has repeatedly demonstrated the ability to improve IT environments, strengthen security, and provide actionable, ongoing partnership. SOC Type 2 certification and a 95% satisfaction rating prove you can count on results and responsive care.
Other IT Services We Offer
Frequently Asked Questions
The power tools service covers everything you need to optimize your IT environment. You get access to dedicated technical teams, a streamlined onboarding process, 24/7 support, and proactive planning with a relationship manager. This comprehensive approach ensures your business has reliable infrastructure, rapid daily support, and expert guidance tailored to your organization’s unique needs.
Power tools are designed to make your daily IT operations smoother and more secure. You benefit from:
- Immediate acknowledgment of issues and industry-leading response times
- Regular vulnerability testing and cybersecurity program implementation
- Consistent communication and strategic planning
This helps reduce recurring IT issues by 10-20% on average within three months.
The onboarding process is structured to ensure a smooth transition. Essential items are typically ready to go live within 30 days, and the full onboarding is completed in about 90 days. You receive weekly calls during this phase and ongoing check-ins, ensuring your questions are answered and your environment is set up for long-term success.
Pricing for power tools starts at $1,250 per month, with initial investments typically beginning at $50,000. Contracts are structured as three-year agreements to deliver maximum value and predictability. Larger organizations may qualify for discounts, and project-based work can be added based on your needs and scope.
You receive support from Pennsylvania’s most technically gifted and responsive MSP, with 25+ years of experience and a dedicated team approach. Unlike transactional providers, you have a relationship manager advocating for your goals, and specialized project teams deliver tailored solutions. Average client satisfaction is 95%, and 68% of tickets are resolved the same day for reliable, proven results.